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Return Policy

If you are not completely satisfied with any of the Mo Chi Fitness products you have 30 days to return the product for a full refund. We encourage you to call our dedicated customer service department at 661-393-1131 or e-mail that department at info@mochifitness.com, to ensure that the product is being used correctly. If for any reason you are not satisfied with the product you will be assigned a Return Authorization Number and instructions. The cost of the product is fully refundable; however, the cost of the shipping is not.

Instructions for returns:

  1. Call for your Return Authorization Number.
  2. Return all items in the original shipping box with the Authorization Return Number.
  3. Return postage is your responsibility and the carrier of your choice may be used (US Mail, Fed Ex, UPS, etc.)
  4. It is recommended that you retain your receipt and tracking number as Mo Chi Fitness is not responsible for lost packages.
  5. All returns are processed within 7 days of receipt of the merchandise at our warehouse. Please allow 30 days for the credit to appear on your monthly credit card statement.
  6. RETURN ALL ITEMS TO:
    Mo Chi Fitness
    3715 Burr Street
    Bakersfield, CA 93308