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Shipping Policy

How quickly will you ship my order?

Most orders are shipped within 2 business days.  A small number of orders could take up 7 business days to ship depending on product availability.

How are shipping rates calculated?

Shipping rates are calculated by the carrier based on package weight and your zip code.

What are my shipping options?

Our UPS shipping options include UPS Ground (1-5 business days), UPS 2nd Day Air (arrives by 3pm), UPS Next Day Air (arrives by 3pm), and USPS Priority Mail (2-3 business day delivery, including Saturday). The UPS services do not include Saturday delivery. Please contact us at 855-662-4448 or at info@mochifitness.com directly to arrange Saturday delivery via UPS. UPS does not deliver to PO Boxes, so please provide a physical address for UPS services. For PO Boxes, choose USPS Priority Mail (2-3 business day delivery, including Saturday). We recommend USPS Priority Mail to Alaska, Hawaii and Puerto Rico. UPS 2nd Day Air can be used to a physical address in HI and AK but it is not guaranteed to arrive in 2 days.

Will you charge me tax?

Sales tax is applied only to orders shipped to California.

Do you ship internationally?

Please contact us at 855-662-4448 or at info@mochifitness.com for international shipping rates and delivery times, and to place your international order.

Shipping delays due to adverse weather.

Occasionally delivery may be delayed due to adverse weather conditions. No shipping refunds will be issued if weather is the cause of the delay.